The agreement behind the home record.

1. Agreement

Homesrolo (“Homesrolo,” “we,” or “us”) provides the homesrolo.com website, the homeowner application at app.homesrolo.com and its installed versions, Rolo, professional invitations, and the Roof Watch program (together, the “Service”). By opening an account, accepting an invitation, sending a text to enrol in a program, or otherwise using the Service, you agree to these terms and to the Privacy Policy. If you do not agree, do not use the Service.

We may update these terms. When a change is material, we will show the new effective date here and, for account holders, describe the change inside the application before it takes effect. Continued use after the effective date is acceptance of the updated terms.

2. Who may use Homesrolo

You must be at least 18 years old. You must use your own email address and keep the information in your account accurate. Accounts are currently opened by invitation; one person may hold one account, and you may not share a sign-in code or a signed-in device with someone who is not authorized to see the home record.

3. What Homesrolo is, and is not

Homesrolo is a private record-keeping and education tool. It stores what you and the people you authorize enter, organizes it, and helps you think through home care and projects.

Homesrolo is not a contractor, a public insurance adjuster, an insurer, a claim advocate, a lender, an engineer, an inspector, a real estate broker, or a seller of home services. Nothing in the Service, in a public guide, or in a Rolo reply is legal, insurance, engineering, contracting, financial, or safety advice, and none of it replaces an appropriately licensed professional for your situation. Homesrolo does not verify, endorse, rank, score, or recommend any company or professional, and it does not tell you what a project should cost.

The Service is not an emergency service. For fire, a gas odor, a carbon-monoxide alarm, flooding, electrical arcing, structural danger, or any immediate risk, leave the area and contact emergency services or the appropriate utility first.

4. Your content

You own the records, photos, files, notes, and messages you add to the Service (“your content”). You give Homesrolo a limited license to host, store, process, transmit, display, and back up your content only as needed to operate the Service for you and for the people you choose to share it with, and as described in the Privacy Policy. That license ends when your content is deleted, except for copies held in routine backups for a limited time or where the law requires retention.

You are responsible for having the right to add what you add, including photos of other people, other properties, and documents that belong to someone else. Do not add content that is illegal, that infringes another person’s rights, or that contains someone else’s credentials or financial account details.

5. Sharing, households, and professionals

You decide what is shared. A home administrator may invite another adult to the same home as a member or a read-only viewer, may invite one company to one project with the files selected for it, and may revoke either at any time. Homesrolo does not publish your home record, sell it, or treat a project as a lead. The people you invite are responsible for their own use of what they can see, and Homesrolo is not responsible for what an invited person or company does with information you chose to share.

6. Rolo and other automated features

Rolo, photo naming and review, home research, and the public property lookup use automated systems, including third-party artificial-intelligence services described in the Privacy Policy. Their output can be incomplete, out of date, or wrong. Rolo prepares changes to home records as drafts for your review and approval. Private conversations, uploaded files, and suggested photo titles, descriptions, and extracted text may be saved as part of using those features, as explained in the Privacy Policy. Rolo does not autonomously hire, contact, schedule, or purchase anything on your behalf. Do not rely on an automated reply for a decision about safety, money, insurance, or the law. You are responsible for what you approve and save.

7. Additional terms for professionals

If you use the Service on behalf of a company, you confirm that you are authorized to bind that company and that everything in its profile and proposals is accurate and self-reported. Homesrolo does not verify your identity, license, insurance, or work, and it does not represent to homeowners that it has. An invitation gives you access only to the exact project and files a homeowner selected, only while the invitation is active, and only to prepare and submit your proposal. You may not copy, retain, or reuse a homeowner’s files or information for any other purpose, contact a homeowner outside the invited project without their separate consent, or use the Service to solicit homeowners. Any agreement for work is between you and the homeowner; Homesrolo is not a party to it, charges no fee for it today, and receives no commission from it.

8. Roof Watch

Roof Watch is a program in which an identified roofing professional visits a participating address and provides a written observation report. Availability, the assigned professional, any included maintenance, and the program limits are provided to you in writing before anything is scheduled, and that written document controls the visit. The report records what was visible; it is not a roof certification, a warranty, an insurance decision, or a requirement to hire anyone. You may decline or cancel a visit at any time before it occurs.

9. Acceptable use

Do not attempt to access another person’s home record or account, probe or interfere with the Service, bypass a limit, use automated tools to extract data, upload malicious files, impersonate anyone, or use the Service to harass, defraud, or harm anyone. Do not use the Service for insurance underwriting or pricing, lending, purchase, tenant, or employment decisions about another person.

10. Account security

A sign-in code is an account credential. Do not forward it or enter it anywhere except the Homesrolo application you opened. You are responsible for activity on your account until you tell us that it has been compromised. Report a concern by text to (817) 886-2418, beginning with SECURITY, and see the security page.

11. Fees

The Service is currently provided without a fee to homeowners and professionals. If we introduce a fee for any feature, we will describe it inside the application before it applies to you, and you will be able to stop using that feature instead.

12. Ending the relationship

You may stop using the Service at any time and may ask for your account and content to be deleted through the privacy contact in the Privacy Policy. We may suspend or close an account that violates these terms, creates a security risk, or is required to be closed by law, and we will tell you why unless the law prevents it. Sections 3, 4, 6, 7, 13, 14, 15, and 16 continue to apply after an account is closed.

13. Disclaimers

THE SERVICE, THE PUBLIC GUIDES, OUTPUT FROM ROLO OR ANY AUTOMATED FEATURE, AND ANY ROOF WATCH REPORT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. HOMESROLO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY PROFESSIONAL IS LICENSED, INSURED, COMPETENT, OR HONEST, OR THAT ANY RECORD, PHOTO, OR REPORT WILL BE ACCEPTED BY AN INSURER, BUYER, LENDER, INSPECTOR, OR AUTHORITY.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HOMESROLO AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, PROPERTY VALUE, INSURANCE PROCEEDS, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE, YOUR CONTENT, A PROFESSIONAL OR OTHER USER, OR A ROOF WATCH VISIT, EVEN IF ADVISED OF THE POSSIBILITY. HOMESROLO’S TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS OR THE AMOUNT YOU PAID HOMESROLO IN THE TWELVE MONTHS BEFORE THE CLAIM. Some jurisdictions do not allow certain limitations; in those places these limits apply to the fullest extent the law allows.

15. Your responsibility for your use

You agree to defend and indemnify Homesrolo against third-party claims that arise from your content, your violation of these terms, or your violation of another person’s rights, including claims brought by someone whose property, photo, or information you added without authority.

16. Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Before filing a claim, you agree to text us a description of the problem and give us thirty days to try to resolve it. Any claim that is not resolved must be brought in the state or federal courts located in Tarrant County, Texas, and you and Homesrolo consent to that venue. Nothing in this section limits either party’s right to seek an injunction to protect data or intellectual property.

17. Copyright and content complaints

If you believe content in the Service infringes your copyright or was added without your authority, text (817) 886-2418 beginning with TAKEDOWN, and we will tell you how to send the details needed to review the complaint.

18. General

These terms and the Privacy Policy are the entire agreement between you and Homesrolo about the Service. If any part is unenforceable, the rest remains in effect. You may not transfer your account or these terms to anyone else, including a buyer of your home; a home-history handoff is a separate, deliberate step. Our failure to enforce a term is not a waiver of it.

Questions about these terms: text (817) 886-2418 and begin the message with TERMS. Open the application at app.homesrolo.com.